Welcome to The Marketing Agency (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website themarketingagency.ca, engage with our services, or communicate with us.
By accessing our site or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide you with a better experience and to help us improve our services. The types of information we collect include:
Personal Information
When you contact us, fill out forms, or request a consultation, we may collect:
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Name
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Email address
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Phone number
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Company name
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Job title
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Project details or inquiry information
Non-Personal Information
We automatically collect certain data about your interactions with our website, including:
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IP address
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Browser type and device
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Pages visited and time spent on the site
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Referring and exit pages
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Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
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To respond to inquiries and provide requested services
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To personalize your experience and improve website usability
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To send relevant updates, offers, or marketing communications (you can opt out anytime)
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To analyze website performance and optimize content and ads
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To maintain security, prevent fraud, and comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies, pixels, and analytics tools (such as Google Analytics and Meta Pixel) to understand user behavior and measure performance. You can control cookie settings through your browser preferences.
4. How We Share Information
We do not sell or rent your personal information. We may share data only in the following limited situations:
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With trusted service providers who assist us in operations (e.g., analytics, hosting, or marketing)
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When required by law or to protect our legal rights
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During a business transfer, merger, or sale of assets, where information may be part of transferred assets
All third-party partners are required to maintain confidentiality and comply with applicable privacy regulations.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.
6. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Under Canadian privacy law (PIPEDA), you have the right to:
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Access and request corrections to your personal data
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Withdraw consent for certain uses of your information
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Request deletion of your data where applicable
To exercise these rights, contact us at privacy@themarketingagency.ca.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to read their policies before sharing personal data.
9. International Data Transfers
If you are accessing our site from outside Canada, please note that your data may be transferred to and processed in Canada or other countries where our service providers are located. We ensure appropriate protections for any cross-border data transfers.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected such information, we will delete it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have questions, concerns, or requests about this Privacy Policy, please contact us:
The Marketing Agency
Email: moe@themarketingagency.ca
Website: www.themarketingagency.ca
